Catalonia Donosti

The location is ideal, very quiet being tucked away above street level but so close to everything. The view from the rooftop pool and bar is incredible. The family room with the bunk beds was ideal for our young children. The staff here couldn’t be more helpful, everyone seemed like they really wanted to make the guests happy. They were so lovely to our two young ones who loved the pool and the secret door from the street. It was my third stay here and I’d definitely be back for a fourth.

We had several issues, but the front desk staff and the maintenance man responded quickly. The hotel has a parking garage which was a big plus. As the weather wasn’t great we didn’t use the roof top area but it would be a good place to hang out in the summer. Our room was comfortable with plenty of storage space. The iron was useful.

Luxurious hotel close to the Centre of San Sebastian with amazingly comfortable beds and delicious breakfast. On the whole the staff were amazing and very friendly. Will definitely return, as we loved it.

I've never experienced such a positive experience at a hotel - the decor is elegant, the view from our room (sea view Junior Suite) was absolutely stunning, and the staff were fantastic: my partner and I were visiting to celebrate his 40th birthday and they went above and beyond to ensure that we had an enjoyable and memorable time. We purchased the massage, spa and dinner package and I was very pleasantly surprised by the meal we were served (a generously portioned set menu of delicious food), and the couples massage was great. I can't recommend this place enough!

Everything about this hotel is Quality from the facilities to the restaurant and bar to The location even the lifts are fast & modern . Most of all I must mention the Staff every staff member we met were polite professional and helpful . I must mention John who helped us on our arrival and Ivi who was brilliant in the bar but really all the staff were amazing !